FAQ

1. What's your delivery time?
Once an order is placed, we require 1–2 business days (Monday-Friday) to process it. This includes packing your order and quality checking to ensure the goods match the size and are not defective. Once processed, the shipping time is 5–7 business days (Mon-Fri).
Total estimated delivery time is 6–9 business days (Mon-Fri).

2. Do you offer free shipping?
We offer free shipping for all orders in Australia.

3. What's your return period?
You can return your goods within 30 days.

4. How can I return my order?
We hope you love every purchase, but if you ever need to return an item, Anderson Adelaide accepts returns and exchanges within 30 days of receipt. Please email info@anderson-adelaide.com to begin the return process. The full return process is described in our return policy.

5. How can I contact you?
You can use the contact information below to contact us.